Procedure for Handling Refund:

Complaint Review:

If a refund is authorized by our complaint department, the complaint department will notify the finance department to process the refund.

Refund Processing:

The finance department will process your refund using the original method of payment unless otherwise specified.

You will receive an email notification once your refund has been processed.

Refund Timeline:

Refunds are typically processed within [1-2] days of the complaint department's authorization.

Additional Information:

Refunds will only be issued for products or services that meet our refund policy criteria. If you have any questions or concerns about your refund, please contact our customer service team.